FREQUENTLY ASKED QUESTIONS

Product Information

1. What types of blankets do you offer?
We offer a variety of sports-themed blankets including NFL, MLB, NCAA, NHL, and NBA designs. All our blankets are soft, cozy, and made with high-quality materials.

2. Can I customize my blanket?
Yes! You can personalize your blanket with your name, favorite number, or special message. Just choose the customization option when you place your order.

3. Are the blankets machine washable?
Yes, all of our blankets are machine washable for easy care. We recommend following the care instructions on the label for the best results.

Order & Shipping

1. How do I place an order?
Simply browse through our Shop page, select the blanket you like, choose any customization options, and follow the checkout process to place your order.

2. Do you offer international shipping?
Yes, we ship internationally! Please check our Shipping Policy for more details on delivery times and international shipping rates.

3. How long does shipping take?
Shipping times vary depending on your location. Domestic orders typically arrive within 5-7 business days, while international shipping may take 10-14 business days.

Returns & Exchanges

1. Can I return or exchange my item?
For non-sale items, returns and exchanges are accepted within 30 days of purchase. However, sale items are final sale and cannot be returned or exchanged.

2. What if my item is damaged or defective?
If you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your order. We’ll gladly assist you with a replacement.

3. How do I start a return or exchange?
To initiate a return or exchange, please visit our Returns & Exchanges page and follow the steps outlined.

Sales & Promotions

1. How often do you offer sales or promotions?
We run sales throughout the year, including seasonal events and exclusive promotions. Be sure to sign up for our newsletter to receive updates on upcoming deals!

2. Can I combine sale discounts with other promotions?
Typically, sale items cannot be combined with other promotions or discounts. However, certain exceptions may apply during special events.

3. Do you offer gift cards?
Yes! You can purchase gift cards from our website, which can be used toward any product, including sale items.

Customer Support

1. How can I contact customer support?
You can reach our customer support team by emailing us at [[email protected]] or using the contact form on our Contact Us page.

2. What if I have a question not covered here?
If you don’t see your question listed, feel free to reach out to us through our Contact Us page, and we’ll be happy to assist you!

3. Can I track my order?
Yes! Once your order has shipped, you will receive an email with a tracking number and link to track your order’s progress.